I was fooled by the service manager on duty at the time (Chris Brown) and the serviceman.Since then, I won’t have anything to do with Don Ducote Mazda, as I have had nothing but trouble with them from the beginning. I said okay, stupid me….I ended up paying the full price for new brakes($112)…I paid about $109.00. I wanted NEW brakesas the brochure foretold, but was told by the servicemanthat all I needed was a “little grinding and smoothing of the brakes, not a full brake replacement”. Please understand that I am NOTgetting brochures now, since I have complained to Mazda-online, about the service department. I know betterThe latest thing is that this past year (2003) I went in tohavenew front brakes put on, as advised by the Mazda brochures sent out to me. I was told also, that it would take a weekto fix this problem. But the transmission light always comes on when I turn on the ignition and it’s not supposed to do that.Also, I have told the dealership that the weatherstripping(from the beginning) was incomplete…that water from rainand car washes leaked into the front of the car doors andinto the trunk. Again, I was told by the dealership that everything is fine. I went into the dealership and they told menot to listen toother places (Jiffy Lube – where I had already purchased extra items, and saw no reason where they would lie to me,since they don’t fix transmissions or refer people to garages). Nothing has been done…only everything is fine.I have gotten my timely oil changes and been told that transmission fluid had to be added to the container. When I purchased the car, turning the a/c on #1would cool it fine. Each time, I was told the air conditioning was fine, but I continuously have to turn up the air contioning controls each summer I use this car. Since September of 2000,I had noticed and went into the dealership more than 3 timesto have the air conditioning checked. 1/16/04 I have been to the dealer (Don Ducote ) often since I have purchased my Protege.
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